Our Services
Synergy Compliance is a specialist compliance and governance consultancy and managed service provider.
We leverage our expertise in cyber security, privacy, quality management and training to deliver business-critical outcomes so that our clients can focus on what they do best.
Synergy Compliance’s services are tailored to suit Australian businesses of all sizes and all levels of government. Our services and solutions enable our clients to achieve enterprise-level security, compliance and governance outcomes on a manageable budget.
Our team of specialists support clients with cyber security compliance, privacy, quality management, cyber awareness training and Governance, Risk management and Compliance (GRC) managed services.
Cyber Services
Our cyber security services support clients to achieve their security and compliance objectives.
In Australia, the compliance standards and frameworks vary by industry, resulting in a complex landscape for our clients to navigate. We have supported clients in the Defence, Finance, Healthcare, Education, Disability, Aged Care and Community Services industries, tailoring our approach to industry-specific requirements.
Our cyber security services include:
- Security and Compliance Assessments – gain an understanding of your current posture, identify gaps or vulnerabilities, and prepare an action plan
- Policies and Procedures – implement a policy set to address critical legal, regulatory, contractual and incident reporting requirements
- Risk and Privacy Assessments – review your current risk exposure and the impact to your business of a cyber or privacy incident
- Internal audit – a comprehensive review of your current position against a set standard or framework
- ISMS implementation – design, setup and operationalise your Information Security Management System, a structured approach to cyber security that underpins NIST, ISO27001 and Right Fit for Risk
- Awareness training – the vast majority of cyber security incidents involve actions by staff. Deliver cyber security awareness training suitable for your organisation and for all levels
- Certification support – achieve your required cyber security certification including ISO 27001, ASD ISM, SOC 2, IRAP and more
- Essential 8 maturity compliance – meet the minimum security requirements recommended by Australian Cyber Security Council and Federal Government
- DISP accreditation – achieve Defence Industry Security Program (DISP) accreditation, the recommended security level for all businesses supplying the Department of Defence and their key providers
- RFFR compliance – ensure compliance with Right Fit for Risk (RFFR), the mandatory official program for Department of Education Skills and Employment providers
- NIST compliance – achieve compliance with the US-based National Institute for Standards and Technology (NIST) cyber security framework
- Other standards and frameworks we support – ASD ISM, SOC 2, APRA CPS234, PCI DSS and more
Privacy
Our privacy services support clients to achieve their required privacy outcomes.
In Australia, privacy is governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), however organisations that operate outside of Australia may be subject to other regulations such as the General Data Protection Regulation (GDPR) in the EU or the UK Data Protection Act 2018 in the UK.
The Australian government is currently undertaking a review of privacy legislation, with reforms anticipated within 2023-2024. Generally, the review is expected to shift Australian privacy law towards greater protections for individuals, as other jurisdictions have done (such as GDPR in the EU).
Our privacy services include:
- Privacy gap assessment – gain an understanding of your current privacy position against your privacy objectives
- Privacy impact assessment – gain insight to privacy impacts from an internal change (such as a project or new system) or external change (such as regulatory change)
- Privacy policies – implement a policy set to address critical legal, regulatory and contractual requirements as part of your Privacy Management Plan
- GDPR implementation – design, setup and operationalise your Privacy Management Plan to comply with GDPR or another offshore standard
- Awareness training – deliver privacy awareness training for all levels in your organisation
- Certification support – recognise your organisation’s privacy posture with the ISO 27701 certification
Quality
Our quality management services support clients to achieve their desired quality outcomes.
Our quality services include:
- Quality management policies – implement a policy set to ensure appropriate quality governance is in place
- ISO 9001 implementation – design, setup and operationalise your Quality Management System to comply with ISO 9001 standard
- Certification support – recognise your organisation’s Quality Management System with the ISO 9001 certification
Training
The vast majority of cyber security incidents and privacy breaches involve actions by staff, normally accidental. Staff training and awareness is key to a secure infrastructure.
Synergy Compliance will develop bespoke training programs relevant to your organisation and industry, and deliver training to all staff, or in a Train-the-Trainer model, depending on your needs
Our training and education services include:
- Cyber security awareness training – ensure all employees in your organisation are prepared with the necessary information to defend themselves and secure their organisation’s information assets
- Privacy awareness training – maintain privacy compliance across your organisation by ensuring your employees understand and comply with privacy requirements
- Training appropriate for the entire organisation, including executive teams, technical teams, frontline and administration teams
- Offered as online self-paced training, facilitated face-to-face or online training, and train-the-trainer to enable you to manage your own training needs
GRC Managed Services
An Information Security Management System (ISMS) requires ongoing management and maintenance – this is crucial for cyber security and privacy outcomes, as well as maintaining compliance with your nominated framework.
Most frameworks require a demonstration of continuous improvement to maintain certification. Regular audits or reviews are required to ensure the organisation is maintaining and improving security, reporting, training and monitoring.
Our GRC managed services are tailored to suit your organisation’s needs. We are available to discuss how our services and suite of tools can support you to maintain governance and compliance.